Work Price Support
Need help with Work Price? Find answers to common questions below or get in touch with us.
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info@workprice.appFreemon Software Solutions LtdTrading as Work Price
Frequently asked questions
Getting started
How do I create an account?
Open Work Price and sign in with Apple, Google, or a one-time code sent to your phone number. You do not need to create a password. Signing in creates your Work Price account.
How do I import or scan my price list?
After signing in, set up a price list for the site you are working on. You can scan a paper price list, import a CSV file, or create a price list from scratch. After a scan, check the extracted house types and work items before you start tracking plots.
How do I create a new plot?
Once you have a price list, start a new plot, enter the plot number or name, and select the house type. The plot then shows the work items for that house type so you can record progress as you go.
How do I record completed work?
Open the plot and mark off each work item as you complete it. Work Price updates the plot progress and remaining value from your price list, so you can see completed and outstanding work at a glance.
How do I add extra work?
You can add extras that apply only to a specific plot, rather than every house of that type. You can also record additional works and day works that are not tied to a plot. These items can be included on your timesheet.
Timesheets
How do I create a timesheet?
When you are ready to invoice, generate a PDF timesheet from your completed work. The timesheet includes plot breakdowns, extras, additional works and totals, in a table you can send with your invoice.
Where can I find my previous timesheets?
Generated timesheets are stored in your Work Price account. Open Work Price and go to your timesheets to view, share or manage previous PDFs.
How do I mark work as paid?
After you have been paid, mark the relevant timesheet or additional work as paid in Work Price. This moves it out of outstanding work. Paid records are kept for 90 days and then permanently deleted, so export anything you need to keep.
How long is my completed work stored?
Price lists, plots and unpaid work stay in your account while it remains active. Timesheets and additional work items marked as paid are permanently deleted 90 days after they are marked as paid, unless you delete them sooner. Work Price is not a long-term archive — export records you need to keep.
Subscription
How much does Work Price cost?
Work Price is a paid subscription with monthly and annual plans. The price for each plan is shown in the app and on the App Store before you subscribe. You can cancel at any time.
How does the free trial work?
Eligible new subscribers get a 28-day free trial. If you start the trial through the App Store, Apple may require a payment method up front and will charge it when the trial ends unless you cancel first. If you start the trial on the website, you do not need to enter payment details until the trial ends. The trial may not be available if you have used a Work Price trial or subscription before.
How do I cancel my subscription?
You can cancel at any time. If you subscribed through Apple, open the Settings app, tap your name, tap Subscriptions, then select Work Price and cancel. You can also manage Apple subscriptions at apps.apple.com/account/subscriptions. If you subscribed on the website, cancel from your Work Price subscription settings. If you subscribed through Google Play, cancel from Google Play's subscription settings.
What happens when I cancel?
Your subscription stays active until the end of the current trial or billing period. You will not be charged again. Access to paid features then ends. Cancelling does not delete your account, and unused time is not normally refunded except where consumer law requires it. If you want to delete your account, cancel the subscription first.
How do I restore my subscription?
If you subscribed through the App Store and your subscription is not showing after reinstalling the app or signing in on a new device, open Work Price and use Restore subscription. Make sure you are signed in with the same Apple ID you used to subscribe. If restore does not work, email support and include the Apple ID email you used to purchase.
Account
How do I change my account details?
Open Work Price and go to your account settings to update details such as your name. If you signed in with Apple or Google, some details may need to be changed in that Apple or Google account instead.
How do I delete my account?
You can delete your account from within Work Price. You must cancel any subscription that is due to renew before deleting your account, otherwise a future payment may still be taken. Deleting your account permanently deletes your Work Price data and cannot be undone. If you need help, email info@workprice.app.
Having trouble?
- Make sure you're running the latest version of Work Price.
- Check that you have an internet connection.
- Close and reopen the app.
- If the problem continues, contact support and include your device model and a description of the problem.
Privacy
Read how we collect, use and protect your information in our Privacy Policy.
Terms and subscription information
These documents explain how Work Price works, including subscriptions, cancellation and account deletion.